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Terms of Trade


Accepted with credit card details during normal business hours.


3 months interest free. Lay-by cancellations will incur a 20% restocking fee.

Written Orders

Please supply, your name, address, goods required, and contact phone preferably on the form provided or downloaded from our website.

Firearms & Ammunition

Firearm and factory ammunition orders will not be sent until a form S43A is received from the New Zealand Police.

An S43A is not required for reloading components.

Return of goods

For over 35 years, we've been supplying firearms enthusiasts with the highest quality products available.

If your product has been delivered damaged or faulty, we will provide a refund or exchange within 7 days of purchase*.
Any goods returned must have complete packaging and be in unused condition. 

If you're not completely satisfied with your purchase for any reason, come in store or give us a call and we'll do our best to get you what you need.

*Our standard returns policy does not apply to used goods - products which were purchased from the website in a second-hand condition.

We reserve the right to issue an in-store credit in lieu of a cash refund.

Please call us on 09 6365407 to arrange a return, or send us an online enquiry.

Our guarantee

All items you purchase are new (unless advised). Please inspect each item before you intend to use it. If you find a problem - call us immediately. Do not attempt to use the goods. Save all paper and packaging.

We accept BANKCARD, VISA, MASTERCARD, EFTPOS available in store. Cheques are accepted subject to approval by the management.

Website Prices

Prices shown are for the stock carried at the time of viewing. We reserve the right to change prices for any item due to restocking price changes. Prices are SUBJECT TO CHANGE WITHOUT NOTICE.

Typographical Errors

We are human, and due to the sheer volume of items that we carry, errors do occur. We cannot be held responsible for typographical errors or price misprints contained in this website. We apologise for any increases or price discrepancies in advance.

Restrictions and Local Laws

Reloaders Supplies Limited cannot possibly know how the laws and restrictions apply specifically to you for all the products that we sell. YOU must be in compliance of all laws concerning these products. If you place an order with Reloaders Supplies Limited for products that may be restricted, you warrant us that you are authorised and in compliance with your local laws. CHECK THE LAWS BEFORE YOU PLACE AN ORDER.

Shipping Powder

We regret our powder sales are ex-store only.

Our emailer

From time to time we email to our databased addresses for those who have purchased from us or who have indicated on our purchase form that they wish to be on our emailout. If you wish to be taken off the emailout please tell us on our contact form with your full name and address along with the full email address you wish to be removed.

Cancellation Policy

If order is cancelled prior to order being processed and shipped, we refund full value. If order is cancelled after goods have been shipped all goods must be returned at buyers expense, unused including packaging unopened and undamaged for a refund of value of goods only. Shipping charges will not be refunded if order has been shipped.