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RELOADERS SUPPLIES - YOUR ONLINE FIREARMS SPECIALIST
If it goes bang we sell it!

Terms of Trade

Orders

Accepted with credit card details during normal business hours.
 

Written Orders

Please supply, your name, address, goods required, and contact phone preferably on the form provided or downloaded from our website.
 

Firearms & Ammunition

Firearm and factory ammunition orders must be accompanied by a purchase order signed by a police officer.

A signed purchase order is not required for reloading components.
 

Our Honest Shipping Policy

We charge only what it costs to get a package from Onehunga, Auckland to your door step. We do not use shipping as a profit center and keep your shipping charges as low as possible to keep you happy with our service. All goods are plus freight. Most goods can be sent via overnight courier. Heavy items are sent via New Zealand Rail.

99% of all in-stock orders are shipped usually within 24 business hours of receipt. Please call if you have a freight enquiry.
 

Return of goods

Any goods returned for credit must have complete packaging. No exceptions. If you have received damaged goods, please contact us and we will advise you how to return them. Non standard lines or special order lines returned are subject to a 20% restocking fee. Used goods cannot be returned for credit.

Under the Fair Trading Act we are not required to accept returns on products because you have changed your mind or in our opinion the product you purchased was suitable for the purpose you stated. We reserve the right to issue an instore credit in lieu of a cash refund.
 

Our guarantee

All items you purchase are new (unless advised). Please inspect each item before you intend to use it. If you find a problem - call us immediately. Do not attempt to use the goods. Save all paper and packaging.

We accept BANKCARD, VISA, MASTERCARD, EFTPOS available in store. Cheques are accepted subject to approval by the management.
 

Printed Prices

Prices published are for the stock carried at the time of publication. We reserve the right to change prices for any item due to restocking price changes. Prices in this catalogue are effective April 1st, 2009 and are SUBJECT TO CHANGE WITHOUT NOTICE. Restocking of items is invariably at a higher price.
 

Typographical Errors

We are human, and due to the sheer volume of items that we carry, errors do occur. We cannot be held responsible for typographical errors or price misprints contained in this catalog. We apologise for any increases or price discrepancies in advance. Please ask for or check our website for current prices.
 

Restrictions and Local Laws

Reloaders Supplies Limited cannot possibly know how the laws and restrictions apply specifically to you for all the products that we sell. YOU must be in compliance of all laws concerning these products. If you place an order with Reloaders Supplies Limited for products that may be restricted, you warrant us that you are authorised and in compliance with your local laws. CHECK THE LAWS BEFORE YOU PLACE AN ORDER.
 

Shipping Powder

We regret our powder sales are ex-store only.
 

Jobs at Reloaders Supplies

We do have vacancies in retail sales come up from time to time. These are normally due to expansion of our business. If you are interested in working here please send a full written CV by post. Applicants need to have a clean Police record, be able to obtain a Firearms Licence and be able to demonstrate a good knowledge of firearms and their use.
 

Our emailer

From time to time we email to our databased addresses for those who have purchased from us or who have indicated on our purchase form that they wish to be on our emailout. If you wish to be taken off the emailout please tell us on our contact form with your full name and address along with the full email address you wish to be removed.
 

Cancellation Policy

If order is cancelled prior to order being processed and shipped, we refund full value. If order is cancelled after goods have been shipped all goods must be returned at buyers expense, unused including packaging unopened and undamaged for a refund of value of goods only. Shipping charges will not be refunded if order has been shipped.